Password problems.

[Jammakuko]

Hello,
I have been a player for many years and when I want to return to the game my password is not valid, to change it you need to put the password that I don't know and to enable the authenticator you also need the password... my question is: Is there any way to reset password without knowing the old one? I would appreciate it very much.

 

[Jack]

Logout and request a password reset.
I advise doing it in a private browsing session so you can transom logged in here if something goes wrong.